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Community Chest Hotline:
   1800 210 2600

 Privacy Statement

Community Chest is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Community Chest Web site and governs data collection and usage. By using the Community Chest website, you consent to the data practices described in this statement.


1. This is a Government Agency website. We adopt the same principles relating to your privacy as other Government of Singapore websites. If you are only browsing this website, we do not capture data that allows us to identify you individually.
2. If you choose to make an application or send us an email for which you provide us with personally identifiable data, we may share necessary data with other Government agencies, so as to serve you in a most efficient and effective way, unless such sharing is prohibited by law. We will NOT share your personal data with non-Government entities, except where such entities have been authorised to carry out specific Government services.
3. For your convenience, we may also display to you data you had previously supplied us or other Government agencies. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data. We will retain your personal data only as necessary for the effective delivery of public services to you.
4. To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.
5. This site may contain links to non-Government sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.
6. Please email to > [email protected] :
(a) For any enquires or feedback on our data protection policies and procedures,
(b) If you require more information on or access to the data which you have earlier provided to us.

Collection of your Personal Information

Community Chest collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number, ONLY when you have opted to enter/disclose this information on our website, such as, through registration/donation forms.

There is also information about your computer hardware and software that is automatically collected by Community Chest. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Community Chest for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Community Chest Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Community Chest public message boards, this information may be collected and used by others. Note: Community Chest does not read any of your private online communications.

Community Chest encourages you to review the privacy statements of Web sites you choose to link to from Community Chest so that you can understand how those Web sites collect, use and share your information. Community Chest is not responsible for the privacy statements or other content on Web sites outside of the Community Chest and Community Chest family of Web sites.

Use of your Personal Information

Community Chest collects and uses your personal information to operate the Community Chest Web site and deliver the services you have requested. Community Chest also uses your personally identifiable information to inform you of other products or services available from Community Chest and its affiliates. Community Chest may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Community Chest does not sell, rent or lease its customer lists to third parties. Community Chest may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Community Chest may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Community Chest, and they are required to maintain the confidentiality of your information.

Community Chest does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Community Chest keeps track of the Web sites and pages our customers visit within Community Chest, in order to determine what Community Chest services are the most popular. This data is used to deliver customized content and advertising within Community Chest to customers whose behavior indicates that they are interested in a particular subject area.

Community Chest Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Community Chest or the site; (b) protect and defend the rights or property of Community Chest; and, (c) act under exigent circumstances to protect the personal safety of users of Community Chest, or the public.

Use of Cookies

The Community Chest Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Community Chest pages, or register with Community Chest site or services, a cookie helps Community Chest to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Community Chest Web site, the information you previously provided can be retrieved, so you can easily use the Community Chest features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Community Chest services or Web sites you visit.

Security of your Personal Information

Community Chest secures your personal information from unauthorized access, use or disclosure. Community Chest secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Community Chest will occasionally update this Statement of Privacy to reflect company and customer feedback. Community Chest encourages you to periodically review this Statement to be informed of how Community Chest is protecting your information.

Contact Information

Community Chest welcomes your comments regarding this Statement of Privacy. If you believe that Community Chest has not adhered to this Statement, please contact Community Chest at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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